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North Devon Journal published Devon's under-fire 111 call centre to undergo key inspection

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AN inspection is to take place at Devon's 111 service centre following damning allegations of the service. It came after whistle-blower Sarah Hayes told the Daily Mail about a string of concerns regarding practices at two 111 service centres run by the South Western Ambulance Service Trust – including that in Devon. The newspaper's website claims that youngsters who had just finished their GCSE exams were brought in by the call-centre to take non-emergency medical calls in order to...

Devon's under-fire 111 call centre to undergo key inspection


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